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Product Manager, Text & Commercial Products

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Date: Oct 21, 2021

Location: US

Company: Associated Press

The Associated Press is the essential global news network, delivering fast, unbiased news from every corner of the world to all media platforms and formats. Founded in 1846, AP today is the largest and most trusted source of independent news and information. On any given day more than half the world's population sees news from AP.

 

The Associated Press seeks a Product Manager in its new Text and Commercial Products team. This is a new position focused on supporting AP’s products related to grants, commercial opportunities and existing text products suite.

 

The Product Manager primarily will be responsible for managing all products funded by grants with secondary duties related to new revenue development. Each grant-funded product managed will include at least text and photos plus other formats such as video, interactives, data, graphics and online presentations. These products are delivered to all media customer types across newspaper, broadcast and digital. The Product Manager will also help lead audience development efforts to bring more attention to AP’s products and work closely with sales teams on revenue growth. This position may be based in any U.S. city with an AP bureau.

 

The Product Manager will serve as a key liaison between customers, editorial, sales, sales operations, marketing, technology and other departments to ensure smooth creation, packaging and delivery of our award-winning content. They will handle day-to-day product needs while providing recommendations for product improvements or new products based on customer feedback, market trends and competitive intelligence. They will also assist with grant proposals and renewals.

 

Responsibilities:

  • Manage an existing suite of products funded by grants.
  • Conduct regular outreach to customers to identify feedback and needs. Works closely with AP sales to share and synthesize the feedback to inform future product priorities and projects.
  • Perform market research in support of product definition and requirements gathering.
  • Develop product/business scope recommendations and content/personnel requirements.
  • Identify emerging markets, players and opportunities and assist with strategic positioning of AP to fully capitalize on those, whether through new products and offerings or new content and services partnerships.
  • Collaborate with colleagues/other managers to help define the scope of product enhancement and new product development projects.
  • Partner with key staff in multiple departments to coordinate the development and delivery of updated/new products, including the following departments: News, Sales, Technology/project management, Products, Marketing, Finance, Support, Strategy.
  • Oversee product development enhancements to ensure they are completed on time and on budget.
  • Oversee POCs and testing with selected client participants.
  • Provide analytics and performance updates of platform to key stakeholders.
  • Set and maintain support standards and work with Customer Support department to meet those standards.
  • Participate in customer retention and lead customer engagement for products in the portfolio.

 

Qualifications:

  • The ideal candidate gets excited about problem solving and working with customers to identify needs and gaps.
  • Should be a resourceful self-starter with exceptional communication skills. Should be able to communicate ideas and complex information clearly and effectively with customers and internal stakeholders.
  • Should be comfortable quickly testing ideas and not be afraid to fail.
  • Able to multi-task, prioritize and meet deadlines with accuracy and attention to detail.
  • 2-5 years product management, journalism and/or media sales experience strongly desired.
  • Bachelor’s degree in related field, preferred
  • Familiarity with AP’s content production and newsroom workflow a plus.
  • Familiarity with grant proposals a plus.

Advanced-level professional competency in written and spoken English language is required.  Authorization to work in the United States for any employer is mandatory.

 

 

Due to Covid restrictions, we are currently working on a remote basis. This position may be based in any U.S. city with an AP bureau.

 

Application deadline is 11:59pm EST on October 31, 2021.

 

AP seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity and provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, gender identity, disability or status as a veteran in accordance with applicable nondiscrimination laws.


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